In the phase of day-to-day operation, the system must be available around the clock. We offer a service and maintenance system that is fully matched to our customers' requirements. Among the essential elements of this system are quick troubleshooting, simple correction methods, and a highly flexible configurability of the software. Nonetheless, customer satisfaction will also depend on the quality of our service—we are prepared!

• Managerial strategies in projects
• Modelling of customised proposals
• Choice of development methods
• Technology evaluation and presentation of solutions
• Choice of architectures and hardware solutions
• Data backup and recovery
• Storage of mass data
• Scaling and high availability of processes and databases

• Assisting key personnel in goal alignment
• Supporting service providers in decision-making
• Moderating of communication processes
• Revealing of, and focusing on, troubles in project teams
• Setting up and supporting project teams in the solution process

• Qualification of administrators
• Training of user staff
• System failure exercises
• Training on data backup and recovery in case of disaster failure